The Keep Full program is a service available to qualified customers FREE of charge.
On the keep full program our computers estimate your tank level based on past usage and Tri-Gas
automatically delivers when the tank is low. Because this service is based on past usage if your propane demands
change for any reason please contact our office.
Customers with past-due balances or tanks that are not readily accessible to our delivery drivers do NOT qualify for the keep full program. There are no fees or additional cost to be on the Keepfull program and no contracts to sign, customers may discontinue the program at anytime.
The will call program is for customers who prefer to monitor their own tanks and schedule deliveries based on specific needs, i.e. plowing of a difficult driveway, or customers who are on a COD payment plan.
On will call the customer is responsible for monitoring their propane usage by checking the tank gauge and calling for a delivery when the tank reaches 30%.
Bulk customers: Remember to drop the hood once before reading the gauge. This will stop the gauge from "sticking".
Same day emergency deliveries may be subject to a fee. This includes a pressure test fee which is necessary if the tank has completely run out.
Emergency deliveries made after hours are subject to a labor fee this fee includes a pressure test.
Every time a tank runs out or propane supply is interrupted propane companies are legally obligated to perform a pressure test. This test checks for leaks in the system.
There are no fees or obligations on the WillCall program, customer may switch to KeepFull at anytime with out costs.
Tri-Gas will NOT fill a customer owned tank with out a bill of sale or proof of purchase of the tank as per MPGA & Federal & State rules and regulations. For more information on this policy please click below.